Shipping Policy

Definitions

For the purposes of this Disclaimer:
● “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to HARMONY CREATION STUDIO SDN. BHD.
● “Goods” refers to the items offered for sale on the Service.
● “Orders” means a request by You to purchase Goods from Us.
● “Service” refers to the HARMONY CREATION STUDIO SDN. BHD., accessible from harmonycreationstudio.work
● “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

1. Shipping Coverage

We currently provide shipping within Malaysia only.

We do not offer international shipping at this time. All Orders must be delivered to a valid address within Malaysia.

2. Shipping Fees

We are pleased to offer free shipping on all orders within Malaysia.
There are no additional delivery charges applied at checkout.

3. Processing Time

All orders are processed after payment has been successfully confirmed.

Orders are typically prepared and dispatched within a reasonable timeframe. Processing may take longer during peak periods, public holidays, or promotional campaigns.

4. Delivery Timeframe

Estimated delivery time is within 7 working days from the date of order confirmation.

Delivery times may vary depending on Your location, courier service availability, and external factors beyond our control.

5. Delivery Method

All orders are delivered using our appointed courier partners.

Once Your order has been shipped, You may receive tracking information (if available) to monitor the delivery status.

6. No Express or Overnight Delivery

At this time, we do not provide express or overnight delivery services.

All deliveries are carried out based on our standard shipping timeline.

7. Delivery Issues

While we strive to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances such as:

• Courier service disruptions
• Weather conditions
• Public holidays
• Incorrect or incomplete delivery information

We will do our best to assist You in resolving any delivery-related concerns.

8. Incorrect Shipping Details

Please ensure that all shipping information provided is accurate and complete at the time of placing Your Order.

We are not responsible for delivery issues arising from incorrect or incomplete address details provided by You.

9. Order Tracking

Where available, tracking details will be provided once Your Order has been dispatched.

You may use the tracking number to monitor the status of Your delivery.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time.
Any changes will be effective immediately upon posting on our website.

11. Contact Us

If You have any questions about our Shipping Policy, please contact us:

HARMONY CREATION STUDIO SDN. BHD.
Website: harmonycreationstudio.work